We Will Help You Get to Work
What is NTS?
Neighborhood Transportation Service (NTS) is a curb-to-curb van service providing safe and affordable rides to work, school and training when public transportation is not available.
NTS vehicles are also available for group event shuttles.
Drive for NTS
Discover a job with purpose, helping people get to and from work, school or training.
Support NTS
About half of NTS riders have no other means of transportation and have experienced difficulty getting to work. We are here, usually in the middle of the night, to help!
Nearly all of NTS riders report that the availability of NTS has allowed them to earn more money and achieve greater independence.
Please join us in helping our rider community create a more secure future.
NTS FAQ
How can I contact NTS?
Call us at (319) 363-1321, Monday through Friday 8:00 a.m. – 3:00 p.m. or email us anytime at NTS@horizonsfamily.org. We want to help!
Can I check if I scheduled my ride?
Yes! Check the NTS app to see your scheduled rides, request additional rides or change any scheduled rides. You will also receive a text message confirming your pickup time the day of your ride and text message updates when the driver is on the way to your pick-up.
You may also call NTS at (319) 363-1321 Monday through Friday 8:00 a.m.-3:00 p.m.
Can I transport my child to and from daycare as a part of my ride?
Yes! NTS can drop your child off or pick your child up from childcare as part of the parent’s ride as long as:
- The parent is in the NTS vehicle at the time of pick-up or drop-off.
- The parent provides a car seat if required.
- There will be a charge of one additional ticket.
- Your childcare provider has the child ready to go when we arrive for pick-up.
Please contact the NTS office at (319) 363-1321 to arrange this service.
Can NTS take me home if my co-worker has a ride scheduled when I get off work, and I need a ride too?
For the safety of our passengers and drivers, unscheduled riders are not allowed in NTS vehicles.
What if the rider is under 18 years of age?
Riders must be at least 16 years old and going to or from work or training. NTS does not provide rides to school events such as sporting events, sports practice, or other extracurricular activities.
See How Your Donation Makes a Difference
I’m calling to cancel all of my future rides since I received a promotion from General Mills which enabled me to buy a car.
Thank you so much, without NTS I wouldn’t have got the promotion or even kept the job.
